Reference

dewa4d link slot Privacy Policy for Indonesia

dewa4d link slot Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Clear collection rulesWallet record contextMobile account accessPrivacy contact path
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PRIVACY CONTACTS

Where Your Privacy Questions Go

A clear contact route helps you act on this Privacy Policy without searching through unrelated account pages.

Account access If you cannot sign in, contact our support route with your registered phone number…
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account question, send the…
Data requests To ask for a copy, correction, or eligible deletion of personal data, state the…
DATA HANDLING

Six Practical Privacy Safeguards

We keep this policy practical by tying each privacy rule to an account action you can recognise.

Account details

We collect the details needed to create and maintain your account, such as your phone number, login credentials, and verification response. A clear account path helps us connect your request to the correct record while limiting unnecessary collection during sign-in.

Device behaviour

When you move from login to the lobby on a mobile browser, we may record device type, browser version, IP address, and session time. These signals help identify unusual access and explain why a phone verification step appeared before account access.

Cookie use

Cookies can keep a session active, remember basic display choices, and support security checks between pages. You can manage cookies through your browser settings, although blocking them may interrupt login or require another account verification step.

Payment matching

A payment reference from DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account lets us match a wallet event to your account. We use the reference and status rather than requesting your wallet password or private wallet login.

Retention rules

We retain account, device, support, and payment records only as long as needed for the stated purpose, account administration, dispute handling, or legal duties. When a record is no longer needed, we follow our deletion or de-identification process.

Change requests

You can ask us to correct inaccurate account details or request access to eligible personal data through the privacy contact route. We may confirm your registered phone and request a transaction reference before changing or releasing account-linked records.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the searches we expect before an account is opened: what data is collected, how wallet references are used, how mobile access is recorded, and how a request reaches us. If your situation is not covered, use the privacy contact route and include only the details needed to identify your account. Access depends on local law.

It covers personal details supplied during account opening, phone verification, login activity, device and browser records, cookies, support messages, and payment references. It also explains why we use those records, how long they may be retained, and how you can request access or correction.

We use your phone number to create the account record, send or complete an access check, and connect a support request to the right account. Before changing account-linked data, we may ask for phone verification so another person cannot act in your name.

No. Our Privacy Policy concerns payment references, status details, timestamps, and account matching for DANA, OVO, GoPay, and QRIS. We do not ask you to send a wallet password or PIN through support. Bank transfer and virtual account references are handled in the same way.

Use the privacy contact route connected to your account and state that you want an eligible data copy. Include your registered phone number only through that route. We may verify your identity first, then explain which records can be supplied under local law.

Yes, you can request a correction when account details are inaccurate or outdated. Tell us which field needs attention and provide the registered phone number through the secure contact route. We may compare the request with your account step before making a change.

When you sign in from Android Chrome, an iPhone browser, or another mobile path, we may record device type, browser details, IP address, and session time. These records support access checks and security investigation; they are handled for the purposes set out in this Privacy Policy.

You may ask whether eligible account data can be deleted by using the privacy contact route. We first check account status, open disputes, payment references, and legal retention duties. Where local law permits and no duty requires retention, we follow the applicable deletion process.

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